Contact Us
Have questions or need assistance? We're here to help you create the perfect colouring book.
Get in Touch
For any questions about your order, please email us at:
hello@everfold.co.ukPlease include your order ID (e.g. EF-20241217-XXXXX) in your email so we can help you quickly.
We aim to respond to all inquiries within 48 business hours.
Department Contacts
- General Inquiries: hello@everfold.co.uk
- Order Support: hello@everfold.co.uk
- Legal/Compliance: hello@everfold.co.uk
- Security Issues: hello@everfold.co.uk
Customer Service Hours
Our team is available to assist you:
- Monday - Friday: 9:00 AM - 11:00 PM GMT
- Saturday - Sunday: Closed
- Bank Holidays: Closed
Emails received outside these hours will be responded to on the next business day.
Our Address
EverFoldPO Box 9723
Bristol
BS34 9NT
United Kingdom
Check Your Spam Folder
We send dispatch confirmation emails when your order is shipped. If you haven't received yours, please check your spam or junk folder.
Our emails come from hello@everfold.co.uk — adding this address to your contacts can help ensure our emails reach your inbox.
Delivery Information
If your colouring book is delivered by Royal Mail. Please note that tracking is not available for standard deliveries.
Festive Season Notice: Royal Mail typically experiences delays during the festive period. Please allow extra time for delivery during November, December, and early January.
For delivery enquiries, please contact us at hello@everfold.co.uk with your order ID.