Privacy Policy

Anonymous Service: EverFold operates as an anonymous service. We don't ask for your name, personal details, or create user accounts. We only collect the minimum information necessary to fulfill your order and improve our service.

Order Fulfillment Information

We collect information you provide directly to us for order processing, including:

• Shipping and billing addresses (for order delivery only)
• Payment information (processed securely by Stripe)
• Photos you upload for conversion into colouring book pages
• Order preferences and specifications

Anonymous Technical Information

We automatically collect anonymous technical information to improve our service:

• Website usage analytics (page views, interactions)
• Technical performance data (load times, errors)
• Device and browser information
• Approximate location (inferred from IP address for analytics only)

Order Processing

We use your order information to:

• Process and fulfill your orders
• Convert your photos into colouring book pages
• Communicate with you about your order
• Send shipping updates and tracking information
• Protect against fraud and unauthorized access

Service Improvement

We use anonymous analytics data to:

• Improve our website performance and user experience
• Identify and fix technical issues
• Understand how visitors use our service
• Optimize our conversion and printing processes
• Enhance overall service quality

Important: Analytics data is completely separate from your order information and contains no personal details or photos.

We implement appropriate security measures to protect your personal information:

• Secure SSL encryption for all data transmission
• Regular security audits and updates
• Limited access to personal information by employees
• Secure cloud storage with industry-standard protection

Your uploaded images are processed securely on our servers and are used solely for creating your colouring book. We maintain strict security protocols to protect your images and personal data.

Images are stored temporarily during the processing and printing phase. After your order is completed and shipped, images are retained for a limited time before being securely deleted.

Payment processing is handled securely by Stripe. EverFold does not store your full payment card details. Stripe may collect and store your payment information according to their privacy policy and applicable regulations.

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with supervisory authorities

Anonymous Data Collection: EverFold does not ask for your name, personal details, or any identifying information beyond what's necessary for order fulfillment. All our users remain anonymous, and we collect analytics data purely to improve our service quality and user experience.

Analytics Services We Use

We use the following analytics services to understand how our website performs and how we can improve it. No personal information or photos are ever sent to these services - only anonymous technical data:

What We Don't Collect: These analytics services do not collect payment card details, the contents of your uploaded images, or any personally identifiable information. All data collected is anonymous and used solely for service improvement.

Opting Out: You can opt out by adjusting your browser settings, using privacy tools that block analytics, or by contacting us to request opt-out or data deletion. For more information about how these services handle data, see their respective privacy policies: Google Privacy Policy, Datadog Privacy Policy, and Vercel Privacy Policy.

If you have any questions about our Privacy Policy or how we handle your data, please contact us:

Email: hello@everfold.co.uk

We aim to respond to all privacy-related inquiries within 48 hours.